A few weeks ago I noticed a crack on my windscreen. It has probably been there for a while since it was close to edge on the passenger side, in a spot I rarely look at in close detail.
The crack was still relatively small, less than 2cm across. Because of the helpful ads on TV which explains that the crack can grow when you drive over a bump, I decided to rather take it in to be repaired before it becomes a problem.
So the wife made an appointment and took the car in expecting it to be the end of that. But alas, when we got it back, the crack was considerably larger than before, about 4cm. Obviously that means the entire windscreen needs to be replaced. Maybe they had a bump somewhere on the property and “accidentally” drove over it? Who knows?
In any case, that means we need to make another appointment. I have been reminded about the appointment for this morning almost every day for the last week, so I did not forget.
I parked right in front of reception. A friendly receptionist verified my appointment, and took down my contact details so they can inform me when its done. I planned to take it home over lunch, so they wrote on the order “Pick-up at 12:30” giving them ample time to complete it. So I walked to my office feeling that the car was in good hands.
When I arrived back there at 12:30 my car was in front of the shop. Wow, that means I won’t have to go looking for it. And I was a bit worried about re-sticking all me stickers on the inside, but they managed that as well. They even included the… Wait, why is the crack still there?
The receptionist was friendly again, obviously unaware that I started fuming internally. And unaware that nothing at all has been done to my car. So she went to investigate. Apparently they have a trainee there today, so things are going a bit slowly. So why the hell did someone not phone me?
They told me my car is next on the list. So when will it be done? Maybe two o’clock.
I just hope for their sake it has not started raining by then.